Remote/On-Site Support

We can provide both on-site and remote support to troubleshoot computer or IT issues, or to undertake computer servicing.
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On-Site Visit

Call out for businesses/home visits. First hour - $140. First hour includes travel costs. Travel range in 30km. Any additional hours are charged at $80 per hour.

$

1.

Remote Support

First 15 minutes - $50. Every occuring 15 minute block after that - $15.

Computer Service Inclusion

What you can expect to receive with our professional computer servicing.

Hardware Diagnostics

Checking the health of hardware – Hard Drive, RAM (Memory) and making sure the PC boots properly.

In-Depth Virus Removal

9-Stage Virus, Trojan, Root-Kit, Malware Removal

Windows and Driver Update

Making sure you are on the latest version of Windows and that the drivers are up to date.

Unwanted Software Removal

Removing software that is not necessary or freeware.

Registry Clean

Removing redundant items such as files of already removed software and leftover shortcuts.

Anti-Virus Check

Firstly, checking if there is an Anti-Virus product installed, and if so, making sure active and up to date.

Troubleshoot Specific Problems

Addressing any specific or ongoing issues you may have. For example, emails not working correctly.

24/7 Support

We provide computer support for all sized businesses, from home based sole traders, to SME's and large enterprises

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Contact us to discuss your computer service or IT requirements.